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Senior Chief of Facilities in South Lake Tahoe, CA at Diamond Resorts

Date Posted: 1/17/2019

Job Snapshot

Job Description

The Senior Chief of Facilities directs and coordinates activities of the Facilities department.

  • Establishes priorities by reviewing and assigning work related tasks.
  • Schedules repairs, maintenance while ensuring continuous production operations.
  • Interfaces with other department heads on work priorities and activities.
  • Develops and implements preventative maintenance and engineering programs.
  • Plans, develops, and implements procedures to improve operations.
  • Review production, quality control, facilities reports, and statistics to plan and modify activities.
  • Prepares department budget and monitors expenditures.
  • Reports to management on activities of department.
  • Interacts with general/sub-contractors overseeing projects from inception to completion.
  • Complies with all regulatory agency requirements to maintain required permits and/or licenses.
  • Resolve employee grievances.
  • Requisition tools, equipment, and supplies.
  • May perform duties of subordinate team members, as needed, but limited to, no more than thirty percent (30%) physical involvement.
  • Completes all required Company trainings and compliance courses as assigned.
  • Adheres to Company standards and maintains compliance with all policies and procedures.
  • Performs other related duties as assigned.
  • Technical/Trade school certification related to facilities, maintenance or related field.
  • A minimum of four (4) years of experience in facilities, maintenance, or related field is required.
  • A minimum of four (4) years of supervisory experience required.
This position spends the majority of the time (50% or more) achieving organization objectives, often through the coordinate achievements of subordinate staff.  A portion of the time may be spent performing individual tasks related similar to those performed by direct reports, but primary duties are supervisory or organizational-goal related.  Analyzes and resolves problems, determines work techniques, monitors for regulatory compliance, maintains production, interprets and creates policies, and demonstrates solid subject matter knowledge. 

Establishes departmental goals and objectives, functions with independence, and makes decisions on matters of significant importance.  Manages human, financial, and/or physical resources; proactively assesses risk to establish systems and procedures to protect organizational assets.   Exercises judgment within defined procedures and policies to determine appropriate action; develops systems to ensure subordinates adhere to policies and procedures in compliance with organizational goals and objectives. 
Specific supervisory duties include, but are not limited to the following:
  • Establishes objectives and goals for the team; plans, organizes and manages work flow.
  • Assigns, monitors, and reviews work; evaluates direct report’s performance.
  • Recruit, interview, train, discipline, and terminate direct reports. 
  • Orientate and train direct reports.
  • Approves time records and time off requests; submits payroll for direct reports.
  • Investigates and resolves concerns and complaints.
  • Provide assistance and support; maintains a positive and professional working environment.
  • OSHA 30.
  • Certified Pool Operator (CPO) Certification.
  • Universal Environmental Protection Agency (EPA) Certification.
  • Driver’s License (non-commercial) – must be state specific.
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices.  Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Specific skills and abilities include, but are not limited to the following:
  • Computer proficiency in Microsoft Word, Excel and Outlook.
  • Understand how to develop and implement business strategies.
  • Ability to interpret and create policies, procedures and manuals.
  • Excellent customer service skills.
  • Proficient in time management; the ability to organize and manage multiple priorities.
  • Ability to take initiative and effectively adapt to changes.
  • Recognizes an emergency situation and takes appropriate action.
  • Able to establish and maintain a cooperative working relation.
  • Ability to interpret and create spreadsheets.
  • Able to use sound judgment; work independently, with minimal supervision.
  • Strong analytical and problem solving skills.
  • Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
  • Competent in public speaking.
  • Performs well with frequent interruptions and/or distractions.
  • Intermediate math skills.