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Bus Ambassador in Las Vegas, NV at Diamond Resorts

Date Posted: 4/4/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Las Vegas, NV
  • Job Type:
    Other
  • Experience:
    Not Specified
  • Date Posted:
    4/4/2018

Job Description

JOB SUMMARY
The Bus Ambassador coordinates the pick-ups and drop-offs for Marketing tours to resorts.
ESSENTIAL JOB FUNCTIONS
  • Coordinates the pick-ups and drop-offs for marketing tours.
  • Collects deposits and returns to management for reconciliation.
  • Communicates scripted information to guests during transportation.
  • Provides snacks and refreshments to guests.
  • Escorts guest to Tour Reception from shuttle for check-in.
  • Provides client information sheets and ensures completion prior to drop-off.
  • Completes special projects as assigned.
  • Provides superior customer service in accordance with the Company DRIven to Excellence standards.
  • Consistently practices the Meaning of Yes® and maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.
  • Operates office machinery (i.e., computer, copy machine, fax machine).
  • Completes all required Company trainings and compliance courses as assigned.
  • Adheres to Company standards and maintains compliance with all policies and procedures.
  • Performs other related duties as assigned. 
EDUCATION
  • High School Diploma or equivalent. 
EXPERIENCE
  • No prior experience or training required.
  • No supervisory experience required.
SUPERVISORY RESPONSIBILITIES
  • This position does not include any supervisory responsibilities.

LICENSE & CERTIFICATIONS

  • Driver’s Licenses (non-commercial), must be state-specific. 
SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices.  Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Specific skills and abilities include, but are not limited to the following:
  • Must be 21 years of age or older.
  • Knowledge of Las Vegas Strip.
  • Professional appearance and demeanor.
  • Friendly attitude.
  • Excellent interpersonal and communication skills.
  • Detail oriented.
  • Computer proficiency in Microsoft Word, Excel and Outlook.
  • Excellent customer service skills.
  • Proficient in time management; the ability to organize and manage multiple priorities.
  • Ability to take initiative and effectively adapt to changes.
  • Recognizes an emergency situation and takes appropriate action.
  • Able to establish and maintain a cooperative working relation.
  • Able to use sound judgment; work independently, with minimal supervision.
  • Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
  • Competent in public speaking.

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