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Facilities Supervisor in Orlando, FL at Diamond Resorts

Date Posted: 8/16/2018

Job Snapshot

Job Description

JOB SUMMARY   
Under general direction, the Facilities Supervisor supervises, coordinates, and performs facilities tasks and duties.
ESSENTIAL JOB FUNCTIONS
  • Prepares schedules for work to be performed.
  • Resolves member, owner, and guest complaints regarding facilities issues.
  • Evaluates work of subordinates.
  • Assigns work to be performed.
  • Follows up on assigned work and reports to management.
  • Ensures that departmental policies and procedures are followed.
  • Critiques all work tasks directly assigned.
  • Monitors supply inventory.
  • Requisitions tools, equipment, and supplies through management.
  • Maintains pools and spas to required standards.
  • Performs duties of subordinates.
  • Completes all required Company trainings and compliance courses as assigned.
  • Adheres to Company standards and maintains compliance with all policies and procedures.
  • Performs other related duties as assigned.
EDUCATION
  • High School Diploma or equivalent.
EXPERIENCE
  • A minimum of three (3) years of experience in facilities, maintenance, or related field is required.
  • A minimum of one (1) year of supervisory experience required.
SUPERVISORY RESPONSIBILITIES
This position provides immediate supervision to direct reports.  Oversee and controls the work performance of others in a close working relationship, often in the same room or close proximity,  A portion of the time may be spent performing individual tasks similar to those performed by direct reports.  May participate in the interview, selection and training processes as assigned.  May be responsible for assigning work to direct reports, reviewing the results in accordance to policies and procedures, and providing recommendations to management.
LICENSE & CERTIFICATIONS
  • Universal Environmental Protection Agency (EPA) Certification.
  • Certified Pool Operator (CPO) Certification.
  • OSHA 30.
  • Driver’s License (commercial) – must be state-specific.
SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices.  Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Specific skills and abilities include, but are not limited to the following:
  • Computer proficiency in Microsoft Word, Excel and Outlook.
  • Ability to interpret and create policies, procedures and manuals.
  • Excellent customer service skills.
  • Proficient in time management; the ability to organize and manage multiple priorities.
  • Ability to take initiative and effectively adapt to changes.
  • Recognizes an emergency situation and takes appropriate action.
  • Able to establish and maintain a cooperative working relation.
  • Able to use sound judgment; work independently, with minimal supervision.
  • Strong analytical and problem solving skills.
  • Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
  • Performs well with frequent interruptions and/or distractions.