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Financial Services Inventory Manager in Orlando, FL at Diamond Resorts

Date Posted: 1/20/2019

Job Snapshot

Job Description

The Financial Services Inventory Manager is responsible for managing all inventory related to individual managed HOAs and all Trust Collection sales products.  This individual is one of the main contacts for all internal business partners to support inventory owned by third parties, Developer, and HOA.  

  • Responsible for coordinating title searches, satisfying requirements, and preparing deeds to transfer inventory to the multiple Trusts Collections.
  • Handles all legal documentation and system set up to transfer and track title on inventory amongst multiple entities.   
  • Ensures inventory availability needed to meet sales pace without interruption.
  • Monitors and ensure all Developer owner inventory thresholds are maintained at appropriate levels.
  • Updates inventory status codes for inventory to track proper and accurate status of intervals.
  • Removes leads from contracts associated with change of ownership.
  • Assists the Accounting department by identifying specific inventory to be re-purchased from Lender and distributing associated reports.
  • Attends foreclosure and county tax sales meetings and bids, if necessary.
  • Responsible for project and inventory system setup for new construction and acquisitions.
  • Verifies and assists the IT department with data conversion for all new acquisitions including mapping, setup and data verification.
  • Completes month end duties prior to net zero reports being generated, including system updates for inventory status reports.
  • Responsible for verification and payment of third party maintenance fees, ensuring timely payment to avoid late fees, penalties, and interest.
  • Responsible for verification and timely payment of all California property taxes.
  • Provides support as needed for internal and external business partners and guests.
  • Prepares and distributes monthly reports.
  • Prepares and balances quarterly available inventory report with sales equivalents and point values.
  • Ensures correspondences to internal and external customers are completed accurately, timely and in a professional manner.
  • Completes all required Company trainings and compliance courses as assigned.
  • Adheres to Company standards and maintains compliance with all policies and procedures.
  • Performs other related duties as assigned.
  • Bachelor’s degree or equivalent experience in related field.
  • A minimum five (5) years of experience in the vacation ownership inventory and/or title field required.
  • A minimum two (2) years of supervisory experience in the vacation ownership inventory and/or title field required.
This position spends the majority of the time (50% or more) achieving organization objectives, often through the coordinate achievements of subordinate staff.  A portion of the time may be spent performing individual tasks related similar to those performed by direct reports, but primary duties are supervisory or organizational-goal related.  Analyzes and resolves problems, determines work techniques, monitors for regulatory compliance, maintains production, interprets and creates policies, and demonstrates solid subject matter knowledge. 
Establishes departmental goals and objectives, functions with independence, and makes decisions on matters of significant importance.  Manages human, financial, and/or physical resources; proactively assesses risk to establish systems and procedures to protect organizational assets.   Exercises judgment within defined procedures and policies to determine appropriate action; develops systems to ensure subordinates adhere to policies and procedures in compliance with organizational goals and objectives. 
Specific supervisory duties include, but are not limited to the following:
  • Determines and creates policies, procedures and manuals for direct reports.
  • Recruits, interviews, trains, disciplines, and terminates direct reports. 
  • Orientates and trains direct reports.
  • Approves time records and time off requests; submits payroll for direct reports.
  • Investigates and resolves concerns and complaints.
  • Provides assistance and support; maintains a positive and professional working environment.
  • This position does not require licenses or certifications.
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices.  Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Specific skills and abilities include, but are not limited to the following:
  • Detail oriented, with the ability to review large amount of date with accuracy.
  • Computer proficiency in Microsoft Word, and Outlook.
  • Intermediate proficiency in Microsoft Excel.
  • Ability to interpret and create policies, procedures and manuals.
  • Excellent customer service skills.
  • Proficient in time management; the ability to organize and manage multiple priorities.
  • Ability to take initiative and effectively adapt to changes.
  • Recognizes an emergency situation and takes appropriate action.
  • Able to establish and maintain a cooperative working relation.
  • Ability to interpret and create spreadsheets.
  • Able to use sound judgment; work independently, with minimal supervision.
  • Strong analytical and problem solving skills.
  • Ability to manage multiple conflicting priorities.
  • Advanced math skills.