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HVAC Technician in Pigeon Forge, TN at Diamond Resorts

Date Posted: 6/30/2018

Job Snapshot

Job Description

JOB SUMMARY   
Under direct supervision, the HVAC Technician repairs air conditioning (A/C) equipment, boilers, pumps, and exhaust fans.

ESSENTIAL JOB FUNCTIONS
  • Completes maintenance and facilities tasks from work orders.
  • Visually inspect and test machinery and equipment.
  • Dismantle defective machines and equipment and install new components.
  • Install and repair electrical apparatus, such as transformers and wiring, and electrical and electronic components of machinery and equipment.
  • Repair and/or replace gauges, values, pressure regulators in all related A/C equipment components and controls.
  • Repair and maintain physical structure of establishment as directed.
  • Set up and operate machine tools such as a grinder and drills to repair or fabricate machine parts.
  • Provide customer service to members, owners, and guests.
  • Conduct proper building rounds and maintain proper records and documentation.
  • Replace A/C filters and document as required.
  • Complete special projects, as assigned.
  • Completes all required Company trainings and compliance courses as assigned.
  • Adheres to Company standards and maintains compliance with all policies and procedures.
  • Performs other related duties as assigned.
EDUCATION
  • Technical/Trade school certification in related field.
EXPERIENCE
  • A minimum of three (3) years of experience in the HVAC field required.
  • No supervisory experience required.
SUPERVISORY RESPONSIBILITIES
  • This position does not include supervisory responsibilities.
LICENSE & CERTIFICATIONS
  • 410A Certified.
  • HVAC Certification.
  • Universal Environmental Protection Agency (EPA) Certification.
SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices.  Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.

Specific skills and abilities include, but are not limited to the following:
  • Excellent customer service skills.
  • Proficient in time management; the ability to organize and manage multiple priorities.
  • Ability to take initiative and effectively adapt to changes.
  • Recognizes an emergency situation and takes appropriate action.
  • Able to establish and maintain a cooperative working relation.
  • Able to use sound judgment; work independently, with minimal supervision.
  • Strong analytical and problem solving skills.
  • Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
  • Performs well with frequent interruptions and/or distractions.