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Taleo Reporting Analyst / Trainer in Orlando, FL at Diamond Resorts

Date Posted: 2/28/2019

Job Snapshot

  • Employee Type:
  • Location:
    Orlando, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

The Talent Acquisition Operations Analyst is responsible for supporting the operations, administration, training and data management for the Global Talent Acquisition team.  The Talent Acquisition Operations Analyst will deliver both systems, process and training initiatives that build scale, efficiency, and a great candidate experience using various recruiting solutions in support of our global workforce initiatives.

  • Formulates training policies, programs, course materials, testing and evaluation procedures, and training schedule.  
  • Organizes and develops training manuals, reference library, multimedia visual aids, and other educational materials.
  • Facilitates classroom and web-based online training sessions, on a regular basis.  Delivers both structured and/or group-based as well as individual and/or problem-solving based instruction and training to the end-user covering a range of technical, operational, and/or procedural materials, as needed.
  • Collects feedback on training sessions and systematically audit team member performance as a measurement of training effectiveness, specifically evaluating compliance with Company policy.  Creates recommendations based on findings
  • Supports the HR data and reporting needs of the team, using knowledge of computer applications such as Excel, Human Resource Information Systems, and general database management and reporting to supplement and communicate with the HR Reporting area, ensuring the HR team has the data and reports they need on both a routine and ad hoc or project basis.
  • Performs complex data manipulation and aggregation of data from multiple HR data sources.
  • Assists the department in developing and maintaining both divisional and program Standard Operating Procedures.
  • Collaborates with Talent Acquisition leader and other partners to ensure data integrity and develop appropriate auditing tools, reports and analysis methodologies.
  • Creates actionable plans and serve as project lead for improvement initiatives ensuring consistency across the operation.  Monitors progress toward program strategies, goals and report findings to leadership team.
  • Recommends plans for continued process and/or customer service improvements, innovative solutions, policy changes and/or major variations from established policy.
  • Completes all required Company trainings and compliance courses as assigned.
  • Adheres to Company standards and maintains compliance with all policies and procedures.
  • Performs other related duties as assigned.
  • Bachelor’s degree or equivalent experience in related field. 
  • A minimum two (2) years of experience in the Oracle HCM system support field required.
  • No supervisory experience required.
This position spends the majority of the time (50% or more) achieving organization objectives, often through the coordinate achievements of subordinate staff.  A portion of the time may be spent performing individual tasks related similar to those performed by direct reports, but primary duties are supervisory or organizational-goal related.  Analyzes and resolves problems, determines work techniques, monitors for regulatory compliance, maintains production, interprets and creates policies, and demonstrates solid subject matter knowledge. 
Establishes departmental goals and objectives, functions with independence, and makes decisions on matters of significant importance.  Manages human, financial, and/or physical resources; proactively assesses risk to establish systems and procedures to protect organizational assets.   Exercises judgment within defined procedures and policies to determine appropriate action; develops systems to ensure subordinates adhere to policies and procedures in compliance with organizational goals and objectives. 
Specific supervisory duties include, but are not limited to the following:
  • Determines and creates policies, procedures and manuals for direct reports.
  • Establishes objectives and goals for the team; plans, organizes and manages work flow.
  • Provides assistance and support; maintains a positive and professional working environment. 
  • This position does not require licenses or certifications.
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices.  Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Specific skills and abilities include, but are not limited to the following:
  • Proven ability to support HR systems including troubleshooting issues, UAT and new implementations.
  • Excellent written and oral communication skills to produce and deliver quality training programs.
  • Ability to identify and assess current and future training needs.
  • Skilled with face-to-face and virtual instruction and training delivery platforms.
  • Ability to design, develop, implement, and evaluate training plans, curricula, and methodology.
  • Proven ability to identifying and designing effective talent acquisition practices that create consistency and the ability to scale.  Including: employment brand, vendor management, assessments, metrics, and analytics.
  • Data skills including knowledge of Oracle data table structures and ability to guide business users on the best practice usage and data structures of these systems.
  • Working knowledge in an HR support role with general knowledge of HR practices and process.
  • Skilled in requirement analysis, design implementation, testing and deployment of complete cloud recruitment solution.
  • Must be a thought leader and should be able to architect a thorough recruiting and onboarding solution.
  • Project leadership abilities with managing large, innovative programs across multiple stakeholders.
  • Proven ability in developing performance metrics and score cards for Talent Acquisition.
  • Proven ability to influence others and lead organizational change.
  • Must be able to handle multiple tasks and projects simultaneously while remaining within budget and agreed upon project timelines.
  • Computer proficiency in Microsoft Word, Excel, and Outlook.
  • Understand how to develop and implement business strategies.
  • Ability to interpret and create policies, procedures and manuals.
  • Excellent customer service skills.
  • Proficient in time management; the ability to organize and manage multiple priorities.
  • Ability to take initiative and effectively adapt to changes.
  • Able to establish and maintain a cooperative working relation.
  • Ability to interpret and create spreadsheets.
  • Able to use sound judgment; work independently, with minimal supervision.
  • Strong analytical and problem solving skills.
  • Performs well with frequent interruptions and/or distractions.
  • Advanced math skills.